Refund policy
At Rajkumaari, we put our heart into every piece you receive.
Each order goes through strict quality checks and is carefully packed with double protection to make sure it reaches you in perfect condition. Our aim is to offer you a seamless, royal experience — just as you deserve.
Why We Don’t Offer Returns
Because of the delicate and handcrafted nature of our jewelry, and to maintain the highest hygiene and safety standards, we currently do not offer returns or refunds.
We’re a growing brand, and your trust means the world to us — which is why we ensure:
• Each product is checked before packing
• Your order is safely sealed in protective packaging
• You get exactly what you see
We promise quality — and deliver it with love.
Our Exchange Promise
We understand that sometimes, things don’t go as planned.
That’s why we offer easy exchange in the rare case your product is:
• Broken or damaged upon delivery
• Missing from the order
To request an exchange:
• Contact us within 24 hours of delivery
• Share a full unboxing video (from opening the outer courier box to the bubble wrap), with no cuts or pauses
This helps us ensure transparency and process your exchange smoothly.
If eligible, we’ll send you a replacement of the same product, or offer another product of the same value if it’s unavailable.
In case of a refund (only if applicable due to rare order issues), it will be processed within 3–7 business days after approval.
Need Help?
Write to us at care.rajkumaari@gmail.com or DM us on Instagram @rajkumaari with your order ID and video.
We’ll make it right — because you're a part of the Rajkumaari Parivaar, and we care.